This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you regarding your personal information.

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1. Information We Collect

We may collect personal information that you voluntarily provide when you use our website, create a customer account, make a purchase, contact us, or use other features of the site.

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Depending upon how you use the website, this information may include:

• Name

• Billing or mailing address

• Telephone number

• Email address

• Customer account and login information

• Order and purchase history

• Communications you send to us

• Information necessary to process and fulfill your order

 

We may also automatically receive certain technical information when you visit the website, such as your device or browser type, Internet Protocol (IP) address, pages visited, and general website activity. This information may be collected through cookies and similar technologies.

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2. Customer Accounts

Our website allows customers to create an account and log in to the site.

When you create or maintain an account, information such as your name, address, telephone number, email address, and other account information may be stored so that we can provide account features, maintain your order history, and make future purchases more convenient.

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You are responsible for maintaining the confidentiality of your account credentials and for using a secure password.

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3. How We Use Your Information

Information collected through our website may be used to:

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• Process and fulfill purchases

• Deliver digital products and downloads

• Create and maintain customer accounts

• Provide order confirmations and other transaction-related communications

• Respond to questions and customer-service requests

• Troubleshoot download or account problems

• Maintain and improve the operation of our website

• Prevent fraudulent or unauthorized transactions

• Comply with applicable legal obligations

• Maintain appropriate business and transaction records

 

We do not sell your personal information.

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4. Payments

Purchases made through our website may be processed through Wix and/or third-party payment processors.

Payment information necessary to complete a transaction may be collected and processed by the applicable payment provider. J. Allen Tracy Music House does not necessarily receive or retain your complete credit or debit card information.

Payment providers maintain their own privacy and security practices, and information submitted directly to those providers is subject to their applicable privacy policies and terms.

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5. Digital Products and Downloads

J. Allen Tracy Music House offers digital products, which may include downloadable music, sheet music, performance materials, and related products.

When you purchase a digital product, information associated with your transaction may be used to process the order, provide access to the purchased material, assist with download problems, maintain transaction records, and protect our products against unauthorized distribution or misuse.

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6. Email Communications and Marketing

We may use your email address to send communications necessary to complete or support a transaction, including order confirmations, download information, account notices, and customer-service responses.

In the future, we may also offer customers and website visitors the opportunity to voluntarily subscribe to newsletters, new-release announcements, special offers, ministry updates, or other promotional communications.

Promotional email communications will be optional. When such communications are offered, you may unsubscribe at any time by using the unsubscribe option included with the communication or by contacting us.

We will not require you to receive promotional emails as a condition of purchasing our products.

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7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate website features, remember preferences, maintain customer sessions, understand how visitors use the site, improve website performance, and support security and fraud prevention.

Some cookies may be provided by Wix or other service providers used in operating the website.

Your browser may allow you to block or delete cookies. Disabling certain cookies, however, may prevent some website features from functioning properly.

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8. Wix and Other Service Providers

Our website is created and hosted using services provided by Wix.

As a result, certain information may be processed or stored through Wix systems and through other service providers necessary to operate the website, process payments, provide digital products, communicate with customers, analyze website performance, or provide other business services.

We may share personal information with service providers only when reasonably necessary for them to perform services on our behalf or when otherwise permitted or required by law.

These third parties may maintain their own privacy policies governing their handling of information.

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9. When Information May Be Disclosed

We may disclose information when reasonably necessary to:

• Process or fulfill a transaction

• Provide services requested by you

• Protect the security of our website, customers, or business

• Investigate suspected fraud or unauthorized activity

• Enforce our policies or legal rights

• Comply with a court order, legal process, or applicable law

• Cooperate with lawful requests from governmental or regulatory authorities

We may also disclose information in connection with a legitimate business transfer, reorganization, or similar transaction involving J. Allen Tracy Music House.

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10. Data Security

We take reasonable measures to protect personal information associated with our website and business.

Our website platform and payment providers also maintain security measures designed to protect information processed through their systems.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through the Internet.

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11. Retention of Information

We may retain customer, account, order, and transaction information for as long as reasonably necessary to provide our services, maintain appropriate business records, resolve disputes, enforce agreements, prevent fraud, and satisfy legal, accounting, or tax obligations.

Information that is no longer reasonably required may be deleted or otherwise handled in accordance with applicable requirements and the capabilities of the systems we use.

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12. Your Privacy Choices and Rights

Depending upon where you live, applicable law may provide you with certain rights concerning your personal information.

These rights may include the ability to request access to certain personal information, request correction of inaccurate information, request deletion of certain information, or obtain information about how personal information is used.

Some information may need to be retained when required for legitimate business, tax, transaction, fraud-prevention, or legal purposes.

To submit a privacy-related request, please contact us using the email address provided below.

We may need to verify your identity before completing certain requests.

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13. Children's Privacy

Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to address or delete the information as appropriate.

Parents or guardians who believe that a child has provided personal information through our website should contact us.

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14. Links to Other Websites

Our website may contain links to third-party websites or services.

J. Allen Tracy Music House is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage visitors to review the privacy policies of third-party websites before providing personal information.

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15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or applicable requirements.

When changes are made, the revised policy will be posted on this website with an updated effective date.

Your continued use of the website following an update is subject to the Privacy Policy then in effect.

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16. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or personal information may be directed to:

J. Allen Tracy Music House
Email: j.allentracy@outlook.com

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We will make reasonable efforts to respond to legitimate privacy inquiries in a timely manner.

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J. Allen Tracy Music House
Songs of Hope. Truth in Christ.